Top Salesforce Interview Questions and Answers (2024)

1 . What is salesforce?

Salesforce is the most effective customer relationship management (CRM) system. It helps businesses connect with their customers and offers a range of products and features. 

They become 

•   sales cloud 
•   service cloud 
•   Marketing Cloud 
•   Einstein 1app
•   Al cloud 

2 . What are the main benefits Of cloud solutions like Salesforce?

Salesforce is a cloud SaaS platform. Cloud systems have major benefits over legacy computer systems requiring huge server power.

The biggest benefit is.

•    Cost
•    Upgrades

3 . What is meant by an object in Salesforce?

Salesforce objects are Simply database tables that allow us to store data Specific to the organization in Salesforce. Objects are the building blocks of the sales force CRM platform. 
    
We have two types of objects in Salesforce. They are...

• Standard object 
• Custom object 

4 . What are salesforce standard fields?

• Owner
• Name 
• Last modified 
• Created Date
• Phone 
• Identity 
• System 
• Email 

5 . What are audit fields?

In Salesforce, capture the original creation and modification date of fields in your old system. So that they remain consistent when imported into Salesforce.  
          
Audit fields in Salesforce are special fields that track and record information about a record's life cycle. They are...

• Created By ID
• Created Date
• Last modified by ID
• Last Modified Date

 
Audit fields can be useful for :

• Data migration 
• Understanding changes

6 . Which is the latest field you have worked in salesforce?

" Time" is the latest field in Salesforce.

7 . What are the default filters in Salesforce?

Salesforce has standard fitters that are applied by fault to most objects. For Example......

• Opportunity status filter
• Open date filter

8 . How many Relationships do we have in Salesforce?

•  Master-detail relationship 
•  Look up relationship
•  External Lookup

9 . What is Apex in Salesforce?

Apex is a programming language in Salesforce that allows developers to build Custom functionality and add business logic to the Salesforce platform. 

Apex is a strongly typed OOP language that allows developers to execute
transaction control statements and flow on salesforce platform servers in conjunction with calls to the API. Its syntax is similar to Java and serves as database stored procedures.  The code can be initiated via triggers on objects and requests from Web services, and they run on the Lightning platform. 

Here are some features of Apex: 

• Compilation 
• Execution 
• Business logic
• Features